Contact Us


  • Baby Carriage Service

    You may borrow a baby carriage free of charge from the Concierge at Akbatı Shopping Mall.

  • Baby Care and Breastfeeding Room

    There is a baby care and breastfeeding room on each floor.

  • Information

    Our personnel will be on duty at the Concierge Desk on -1 floor every day from 10.00 to 22.00 in order to answer your questions.

  • Children’s Toilet Service

    There are specially designed children’s toilets for the comfort of your children.

  • Relaxation Areas

    Green Lounge, Pink Lounge and Kids Lounge are available to enable you to give an enjoyable break to shopping.

  • Disabled Vehicle Subscription System Service

    The parking lot offers a special subscription system for the disabled visitors.

  • E-Charging Unit

    As an environmentally friendly property, Akbatı Shopping Mall provides an e-charging unit for electrical automobiles.

  • Services for Patient and Disabled Visitors

    We offer wheel chairs for our patient and disabled visitors and there is 1 toilet for special needs on each floor making 4 special toilets in total.

  • Prayer Room

    Prayer rooms for female and male visitors are open to service when the shopping mall is open. The prayer room for female visitors is on the Ground Floor while the prayer room for male visitors is available on the First Floor.

  • Power Bank Service

    If you need to charge your mobile phone, the concierge personnel will provide you with mobile charging units upon your request.

  • Free Wi-Fi

    Akbatı Shopping Mall provides free Wi-Fi services to its visitors.

  • Contact-free Donation Point

    “Contact-free donation” points provided by BKM are available at the concierge desk to enable you to donate TRY 1.00 to NGOs with your contact-free bank cards.

  • Book Collecting Boxes

    Visitors are encouraged to donate their books to the book donation box at Green Lounge available on -1 floor in order to help people become accustomed to reading books.

  • Shopping Mall Navigation System

    Visitors are encouraged to use Shopping Mall Interior Navigation System by means of Interior Maps feature of Google Maps application in order to find the stores easily without losing time.

  • Turkcell Dream Partner

    Visually impaired visitors may upload the Dream Partner (Hayal Ortağım) application to their phones in order to find the stores inside Akbatı easily.